INNICOM Call Center Software Training Documents

Creating a List Mix
Enabling Multiples lists in a Campaign !
Wed, 7 Mar, 2018 at 10:04 AM
Create a Custom Field
Custom fields show on the agent web pages during a live call giving them additional data on the phone number being called.
Thu, 26 Apr, 2018 at 11:18 AM
Create a Campaign
Campaign to make  Outbound and Inbound calls.
Thu, 26 Apr, 2018 at 11:54 AM
Adding a DNC number to the INNICOM DNC List
                                       Step 1: Login to Administrator and then select Telephony à  Lists Step2: Click on Add/Delete DNC Numbers  ...
Thu, 17 Sep, 2020 at 11:35 AM
Create and Load a List
Create a list and load leads.
Fri, 27 Apr, 2018 at 11:38 AM
How to Listen or Barge or Whisper
How to Listen or Barge or Whisper
Tue, 20 Apr, 2021 at 12:18 AM