INNICOM Call Center Software Training Documents : Help Desk

INNICOM Call Center Software Training Documents

Enabling Multiples lists in a Campaign !

Wed, 7 Mar, 2018 at 10:04 AM

Custom fields show on the agent web pages during a live call giving them additional data on the phone number being called.

Thu, 26 Apr, 2018 at 11:18 AM

Campaign to make Outbound and Inbound calls.

Thu, 26 Apr, 2018 at 11:54 AM

Step 1: Login to Administrator and then select Telephony à Lists Step2: Click on Add/Delete DNC Numbers ...

Thu, 17 Sep, 2020 at 11:35 AM

Create a list and load leads.

Fri, 27 Apr, 2018 at 11:38 AM

Tue, 20 Apr, 2021 at 12:18 AM